HR Operations Lead

Overview

Are you an experienced HR professional who enjoys creating efficient processes while supporting employees throughout their journey with the organization? We're looking for an HR Operations Lead to oversee key HR functions, strengthen employee relations, and drive seamless people operations within a fast-growing IT environment. This role is ideal for someone who combines operational excellence with a people-centric approach.

Core Responsibilities

• Manage end-to-end employee lifecycle activities, including onboarding, offboarding, and employee transitions.

• Oversee HR operations processes such as attendance tracking, leave administration, payroll coordination, and employee documentation.

• Handle employee relations matters, including grievance management, conflict resolution, and providing guidance on workplace concerns.

• Support and coordinate performance management and appraisal processes across the organization.

• Partner with Recruitment, Accounts, and Administration teams to ensure smooth execution of HR initiatives and processes.

• Maintain accurate HR records while ensuring compliance with internal policies and established procedures.

Required Qualifications

• Minimum of 6 years of hands-on experience in HR Operations.

• Proven experience managing employee lifecycle processes and day-to-day HR operations.

• Strong understanding of attendance management, leave administration, HR documentation, and payroll coordination.

• Mandatory experience in employee relations, including grievance handling and conflict resolution.

• Excellent communication, stakeholder management, and problem-solving skills.

Preferred Qualifications

• Prior experience working within an IT company environment.

• Exposure to performance management frameworks and appraisal cycles.

• Ability to collaborate effectively with cross-functional teams in a fast-paced setting.

• Strong organizational skills with the ability to manage multiple priorities simultaneously.

Culture & Growth Opportunity

This role offers the opportunity to make a meaningful impact within a growing organization by strengthening HR operations and enhancing employee experience. If you are passionate about building efficient processes, fostering positive workplace relationships, and contributing strategically to business success, this could be the right next step in your HR career.